Contact information
Contact Us
Last updated: 14/02/2026
We’re here to help and would love to hear from you!
Whether you have a question about a pattern, need help with a download, or want to request a custom design, feel free to reach out.
📧 Email Support
Email: contact@amigurumi.design
We aim to respond within 2–3 business days.
To help us assist you faster, please include:
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Your order number (if applicable)
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The email used at checkout
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A clear description of your request or issue
💬 Live Chat
You can also contact us using the chat button available on our website.
If we are offline, you may leave a message and we will respond by email as soon as possible.
🧶 Custom Pattern Requests
We proudly offer custom amigurumi pattern design services.
If you would like a personalized crochet pattern:
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Contact us via email or website chat
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Provide reference images or detailed descriptions
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Include your preferred size, style, and difficulty level
We will review your request and provide availability, pricing, and timeline details.
🌐 Website
Support Hours
Our support team operates Monday–Friday.
Response times may be slightly longer during weekends or holidays.